Appointments & Home Visits

Reception Times

The surgery is open between 8:30 AM and 6:00 PM daily.

Doctor/FCP Appointments

All surgeries are by appointment only.

To make an appointment for the same day telephone after 8.00 AM on the day that you wish to be seen, if the Doctor/FCP of your choice is not available you will be offered an alternative Doctor/FCP.

A limited number of appointments may be available for booking in advance for patients who require a follow-up appointment with the Doctor, or for those who need to make advanced arrangements to come to surgery for various reasons such as transport/work/school etc.

A patient can express a preference for any particular GP, First Contact Practitioner etc. Every attempt will be made to offer an appointment with the person requested. We will endeavour to offer an appointment with your preferred clinician but if fully booked and the appointment request is urgent then you will be offered an alternative clinician.

Online Appointments

Ask Reception for your unique log-in details.
If you have login details please use the link at the bottom of the page to book an online appointment.

Extended Hours

If you find it difficult to access a GP during normal surgery times we have now introduced extended hours surgery on Tuesday and Wednesday evenings from 6.30pm to 7.30pm.

These extra sessions are for the use of patients who are designated carers or due to work commitments cannot get during normal surgery times and these appointments are pre-bookable.

The Practice operates a Triage System

This is where a First Contact Practitioner initially answers calls from 8.00am Monday to Friday.

They can arrange for you to speak with a practitioner of your choice or can usually deal with any queries you may have. Please leave your up to date contact details to enable the clinician to call you back if necessary.

Each appointment slot is for one person. Urgent cases and children will be seen on the same day. Sick notes are not a medical emergency and will be refused an emergency appointment.

In the case of emergency after surgery hours, please dial 111.

Nurse Appointments

These may be booked in advance.

Home visits

Please request before 10:30 am whenever possible. Please only request a home visit if it is absolutely necessary, and it is not physically possible to attend the surgery.

Patients requesting a home visit will be asked the reason for the visit by the reception staff. This is to enable the Doctors to prioritise visits.


Consultations are not to be used for solely ordering repeat medication and the Clinician may ask the patient to order routine medications via Reception.

Review Due: 20 May 2020

Chapelfield Medical Centre will be closed for staff training on

Wednesday 20th January from 1pm

and will reopen

Thursday 21st January at 8:30am. Phone lines reopen at 8am.


The latest information from regarding Coronavirus can be found here:
The latest information from regarding Coronavirus can be found here: